FAQ

Please read our FAQ before sending us a message. If you have any further general inquiries, please send us an email.

Please see our open hours by clicking here.

The Cutting Room Salon and Spa accepts Cash, MasterCard, Visa, American Express, and Debit.

Call us directly at 780-496-9977. Please arrive 10 minutes before your appointment to ensure you can take full advantage of your time with us. We also recommend that you use our pre-booking service prior to leaving the salon so that we can be sure to accommodate your schedule for future appointments.

Please call us directly at 780-496-9977 to cancel or modify your appointment. We know things come up and sometimes you can’t make your appointment. In consideration of other clients and as well our stylists, please give us a minimum 24 hour notice to cancel or rebook. If we don't receive 24 hours cancellation notice to cancel or rebook, there will be a 50% service charge on your next visit. Some stylists have waiting lists for appointments and we’d be happy to add you to your stylist’s list if you do need to cancel an appointment.

We offer gift cards for all services, products and in any denomination. They make the perfect gift!

Yes, there is free 2-hour parking above ground or underground on the Northeast corner of the building.